University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 647 reviews

Reviews

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Written by a patient
24th February 2015


I have been a patient here for 25 years and I have found all the staff very helpful from the admin staff on reception, nurses and doctors. They have always listened and taken on board any concerns I have about my own health needs and I have always been treated with dignity by nurses and doctors alike. The staff are doing an amazing job especially with the number of paitents they have to deal with every day.

17th June 2015
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th February 2015


I think that they system of seeing the nurse first is an excellent idea. I felt that I was really given time to be listened to and not rushed. This meant that by the time she referred me on to see the doctor I was much calmer.

17th June 2015
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
30th January 2015


I have been using this surgery since 1995 and have always found the staff from reception to nurses and doctors very helpful. Even though it means a cycle or bus trip to campus now it is certainly worth that effort. Now as my age advances and more problems arise in my heath the care has increased.

17th June 2015
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
15th January 2015


I have been visiting the health centre quite frequently due to an ongoing problem, and the service has been really helpful. I really like that they work mostly by the drop in centre which is run every weekday morning, so allows you to be seen straight away, and never has too long a waiting time. As I have been coming frequently it has been really helpful that they have let me see the same nurse each time, Jo, who has been really helpful throughout and always gives a good amount of time to discuss the problem and options. The appointments have been really thorough and efficient, not just in helping immediate problems but also ensuring all the relevant tests are carried out afterwards.

17th June 2015
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th January 2015


The Health Centre is the best Doctor's Surgery I have ever been a patient at. The level of care there is fantastic. The reception staff are very polite and it's really easy to get an appointment. Plus, if you can't get one quickly enough, there is the drop in every morning where you can sit and wait to see a nurse, who will happily refer you onto a Doctor if need be. The nurses are absolutely fantastic and the practice couldn't run without them. They are so kind and so good at what they do. I could name Sarah, Jo and Amy just for starters as being so wonderful at treating patients with kindness and compassion as well as knowledge. The Doctors are readily available and my own GP, Doctor Boyd is particularly wonderful. The blood test nurse is the gentlest woman on earth as well. All of the staff at this practice are so friendly and offer the highest level of care. I graduated years ago but specifically asked to stay on because I knew I wouldn't find anywhere better than here/

17th June 2015
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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